1. Scope of Warranty
Ivryon.xyz offers a limited warranty on all kitchen appliances sold through our website. This warranty covers defects in materials and workmanship under normal use and service conditions.
2. Warranty Coverage
- Duration: The warranty period for each product is specified on the product page. Generally, our warranty covers:
- 1-year warranty on most small kitchen appliances (e.g., blenders, coffee makers, toasters).
- 2-year warranty on larger appliances (e.g., refrigerators, ovens, dishwashers).
- What’s Covered: Our warranty covers:
- Manufacturing defects in materials and workmanship.
- Failure to operate due to mechanical or electrical defects within the warranty period.
- What’s Not Covered: The following are not covered by the warranty:
- Damage caused by misuse, accidents, or unauthorized repairs.
- Damage resulting from natural disasters or power surges.
- Cosmetic damages such as scratches, dents, or discoloration that do not affect the performance of the appliance.
- Damage resulting from improper installation or maintenance.
3. How to Claim Warranty
If you believe your product is defective and within the warranty period, follow these steps to initiate a warranty claim:
- Contact Us: Reach out to our customer support team at admin@ivryon.xyz or call us at [Insert Phone Number]. Provide the following information:
- Order number and proof of purchase (receipt or order confirmation email).
- A detailed description of the issue you’re experiencing.
- Photos or videos of the defect (if applicable).
- Review and Evaluation: Our customer support team will review your claim and may ask for further details or request that the product be returned for inspection. We will notify you of the next steps within 5-7 business days.
- Resolution: If the product is deemed defective and covered under warranty, we will:
- Repair the product at no cost to you, or
- Replace the product with a new or refurbished item, or
- Refund your purchase (if the product cannot be repaired or replaced).
4. Shipping Costs
- Warranty Claims: If a warranty claim is approved, Ivryon.xyz will cover the cost of shipping for returning the defective product to us and shipping the replacement item back to you.
- Non-Warranty Returns: If a product is returned for reasons outside the warranty policy (e.g., change of mind), you will be responsible for the return shipping costs.
5. Exclusions and Limitations
- This warranty is only valid for the original purchaser and cannot be transferred.
- Warranty coverage applies only to products purchased directly from Ivryon.xyz or an authorized reseller.
- This warranty is provided in lieu of any other warranties, either expressed or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. Ivryon.xyz is not liable for any incidental or consequential damages arising from the use of its products.
6. Consumer Rights
This warranty policy does not affect your statutory rights under local consumer protection laws. If you have any questions or need further clarification on your rights, please contact your local consumer protection agency.
7. Changes to Warranty Policy
Ivryon.xyz reserves the right to amend or update this warranty policy at any time. Any changes to the policy will be posted on this page, and the updated date will be reflected at the top of the page.
For any further assistance or questions, don’t hesitate to contact us at admin@ivryon.xyz.
Contact Information:
Ivryon.xyz
Email: admin@ivryon.xyz
Website: ivryon.xyz